COVID-19: Cornerstone Policies

COVID-19: Cornerstone Policies

April 4, 2020

Cornerstone is open for business and offering telepsychology appointments during the current pandemic. Did you know that telepsychology (video-delivered therapy appointments with a registered psychologist) are in many cases equally effective to in-person sessions?

As a child and family clinic, we are here to support your family as a whole during this uncertain time. Whether it’s added pressure on you as a parent, professionally, or personally, or direct help for your child who is struggling, we are here for you! To discuss how we might be of assistance, please get in touch to book a free 15 minute phone intake with one of our directors.

We recognise this is a stressful and worrying time in the world right now. It can be challenging to follow public health recommendations of social distancing and extra hand washing while also maintaining calm. For resources on coping with anxiety related to COVID-19, please see here. For a kid-friendly video on social distancing, see here.

March 15, 2020

With the emerging COVID-19 pandemic and the recent public health advisories to maintain social distancing and good personal and respiratory hygiene etiquette, Cornerstone Child and Family Psychology Clinic is maintaining the following policies.

If you are feeling unwell, particularly if you have a cough, fever, or shortness of breath, we ask that you CANCEL and reschedule your appointment for when you are feeling better. We are waiving cancellation fees for illness at this time. If your psychologist is unwell they will not be coming to work.

If you have travelled outside of Canada in the past 14 days, we ask that you either reschedule your appointment or participate in a Telehealth appointment instead of coming to the clinic. If you have close contact with someone who has travelled to an area with significant Covid-19 cases (including areas of the US with significant numbers of cases), please refrain from coming for in-person appointments for 14 days.

We are encouraging the use of Telehealth appointments where appropriate, to minimise the number of clients in the clinic at a time, helping to maintain social distance. Please contact your psychologist directly to discuss this option. Some psychologists may only be offering Telehealth services at this time.

We have taken several steps towards enhanced infection control. We have removed all toys, books, and non-sanitisable objects from the clinic. We will be sanitising surfaces between appointments, and asking clients to wash/sanitise hands before and after their appointments. We will be doing the same. We are regularly disinfecting high-touch surfaces in the clinic such as doorknobs and handles. We have removed the water jug and cups from our waiting room (our psychologists are happy to get you a glass of water from the kitchen if you would like one).

We are asking families to limit the number of caregivers coming to appointments. At this time we are not allowing siblings to come, to minimise pressure on the waiting room. Unless two caregivers are required for the appointment, we ask that only one parent bring the child to the appointment. Anyone who is unwell may not come into the clinic.

Contact Info

Child & Family Psychology Clinic

Suite 212 - 3195 Granville Street
Vancouver, British Columbia
Canada V6H 3K2
Tel 604.808.5559
Fax 604.565.6616

Our mission is to empower children, teens, and parents to live life to the fullest. We provide quality, evidence-based assessment and therapy services for a wide range of childhood challenges.